In these Terms and Conditions (Terms), the following words and phrases shall have the following meanings:
“You/Your” means the individual or company who purchases and/or receives the Services from Us:
“Us/We/Our” means K&S Electrical Safety Testing;
“Agreement” means the Agreement between You and Us which shall be deemed to incorporate these Terms and the terms on any individual Order;
“Services” means the Services, including any goods, parts and materials, detailed in the quotation to be supplied by Us to You;
“Order” means the quotation and Terms provided by Us describing the Services requested by You and accepted by Us and detailing the estimated price to be paid and estimated timescales for delivery of the Services.
2. The Agreement
The Agreement shall be on these Terms, incorporating the terms on any individual Order You may receive, to the exclusion of all other terms and conditions. If any conflict arises between these Terms and any terms of the Order the terms of the Order shall prevail.
The Agreement will commence when you place Your Order and shall terminate upon delivery of the Services or as otherwise detailed in Your Order.
3. The Service
We will provide the P.A.T. testing services, which may include, without limit: testing of all electrical equipment; logging of all items; production of reports based on results; replacement of plugs/fuses where required; and the production of certificates; on a one-off or ongoing basis on dates and at locations as will be more specifically defined and confirmed within Your Order.
Dates and times in any Order are estimates only; We reserve the right to alter them on reasonable notice.
4. Customer Satisfaction
We aim to deliver 100% customer satisfaction, to help Us do this We would ask that You check Our Services as soon as they have been delivered and tell Us straight away if You are unhappy and We will endeavour to rectify any problems. Unfortunately We are unable to rectify any problems once We have left the premises.
You are responsible for:
Maintaining adequate back-ups of any data contained on the devices to be tested. Ensuring We have access to the site and to power/light and adequate space on the dates/times indicated in the Order. Ensuring your instructions to us are clear.
We are responsible for:
Delivering the Services with all reasonable skill and care, and in full compliance of relevant established current professional standards and safety requirements.